FAQ

freelance game artists brisbane

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FAQ

How long does it take to create a design?

Creating a design can take anywhere from 15 minutes to several hours depending on how well you provide direction to the artist; Communication is key.

Yes, any project that has been completed will need to be paid. If you do not wish to continue the project, you will need to write this in writing and refer to our refund policy to determine whether you will receive a refund.

Currently, our payment methods include: Direct Bank Transfer, Cash, Paypal. You may request to pay via the Airtasker app by posting a job but this accrues a 25% surcharge.

You may also request to pay via credit card but this has a 3% surcharge.

Airtasker takes 25% of the quoted job price for each task.

Every graphic designer/animator have different rates depending on their skills. A junior can start at $20 per hour of work. A more skilled artist can start from $50 per hour.

We quote on a “per project” basis rather than an hourly rate. This means that when you get your quote, each task will be broken down thoroughly and you will know exactly what you are paying for.

Yes, all quotes for designs include unlimited revisions for the client. Animations have a limit so check our pricing guide for this.

Editable files of any projects can be requested in writing from the artist. You must first clear your invoice balance to receive this.

The 20% deposit is to ensure that you are providing a 100% approval for the project to commence and to prevent any unnecessary work being started without direction.

The watermark will be removed once the full payment has been received as all files are property of Ellephant Studios until the final hand over.

This is because Ellephant Studios is currently not registered for GST (Goods and Services Tax).

Receipts are not always issued once payment has been received. However, if you do require a copy or have not received yours, feel free to send us an email to payments@ellephantism.net

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